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FAQs

Q: How do I check the status of my order?

A: Upon placing your order, please allow up to 1 - 2 business days to have your order processed. Our fulfillment warehouses pack your ordered item(s) and ship the package(s) out as soon as possible. Once you order has been shipped, you will receive a tracking number to your order. You may also visit our website at any time and click on our Order Status page to find the real-time update of your shipment. If you did not receive the order tracking number or did not find any updates under our Order Status page after 5 business days, please contact us immediately and we will do all we can to investigate.

Q:  Where is my order being ship from? Where is your fulfillment center?

A: We are an international company, we have multiple warehouse worldwide. But our main fulfillment center is in Hong Kong & Malaysia.

Q:  Do you have a store locally in my country?

A: We are an online only business. That’s one of the reasons we are able to sell our item so much cheaper than your local store.

Q: How long after placing my order should I expect to receive my shipment?

A: All orders are shipped from our warehouse within 48 hours of the order being placed, subject to the availability of products. Purchases shipped worldwide will arrive averages about 10 to 16 business days. (fluctuation due to overwhelming demand) 

Q: Do you ship Internationally?

A: Yes! We ship worldwide to ensure that every customer will enjoy his or her shopping experience with us. 

Q: What payment methods do you accept?

    A: We accept all major credit cards (VISA, Mastercard) lpayments.

     

    Q: Is your website secure with my personal information?

    A: Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be used one-time only upon purchasing of your product. Then your credit card information will be purged.

    Q: How do I order on your website?

    A: Simply find the product you'd want and click the "BUY IT NOW" button. Fill in your shipping information and place your payment and we'll have your order shipped to you as soon as possible!

    Q: Does GOODSTOSHARE provide a quality guarantee for all the products being sold?

    A: Absolutely! If you do not like the product or find damages to the product, contact us immediately! We do all we can to ensure your best shopping experience. You can simply contact us and we'll get it addressed!

    Q: Do you offer a refund if I don't like the product?

    A: Absolutely! We offer a full refund on your order if you don't like the product. Simply visit our return policy page for complete details. If you have any additional questions that has not been addressed in our FAQ. Please contact us at info@goodstoshare.com
    and we will get back to you as soon as possible.

     

    Enjoy your shopping with us, 

    Goodstoshare Team